Frequently Asked Questions

Everything you need to know about Time Tokenized

Find answers to common questions

Events

Volunteer Events

Questions about finding, registering, and participating in volunteer events

You can browse events on our platform by location, category, or date. Use the search filters to find events that match your interests and availability. All events are verified and organized by trusted NGOs and community organizations.

Rewards

Available Rewards

Learn about the rewards you can earn and how to access them

Our partner network offers various rewards including gift cards, merchandise, discounts at local businesses, educational courses, and exclusive experiences. The reward catalog is constantly expanding with new partners joining regularly.

Tokens

Time Tokenized Tokens

Understanding how tokens work and their blockchain technology

Time Tokenized tokens are digital rewards earned for verified volunteer hours. They're built on the XRPL blockchain, ensuring transparency and security. Each token represents one hour of verified volunteer work.

Redeem

Token Redemption

How to redeem your tokens and claim your rewards

To redeem tokens, go to the Rewards section in your dashboard, browse available rewards, and click 'Redeem' on any item you want. Confirm the transaction, and your tokens will be deducted. You'll receive instructions on how to claim your reward.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.

Get in Touch

Email Support

support@free2joy.com

Frequently Asked Questions

Volunteer Events

1.How do I find volunteer events near me?

2.What types of events are available?

3.How do I register for an event?

4.Can I cancel my registration?

5.What happens if an event is cancelled?

6.How are my volunteer hours tracked?

Available Rewards

1.What rewards can I redeem with my tokens?

2.How many tokens do I need for different rewards?

3.Do tokens expire?

4.Can I transfer tokens to other users?

5.Are there any limits on reward redemptions?

6.How do I know if a reward is available?

Time Tokenized Tokens

1.What are Time Tokenized tokens?

2.How do I earn tokens?

3.How is the blockchain used?

4.Are tokens cryptocurrency?

5.How secure is my token wallet?

6.Can I see my transaction history?

Token Redemption

1.How do I redeem my tokens for rewards?

2.How long does it take to receive my reward?

3.What if I don't receive my reward?

4.Can I get a refund if I change my mind?

5.Are there any fees for redeeming tokens?

6.Can I redeem tokens for cash?

Still Have Questions?

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